Returns & Exchanges
At CRBN PAINTBALL, we stand behind our technical equipment and elite apparel. If your gear doesn't meet your performance expectations, you can return or exchange unused items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Gear
Ensure all products are in original, unused condition with tags attached and original packaging intact to qualify for a full refund.
Label and Ship
Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.
Inspection and Refund
Once our warehouse team verifies the condition of your return, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing